Closing Care Gaps at the Point-of-Care Yields 4X Value Realization

CLOSING CARE GAPS INCREASES THE QUALITY OF PATIENT CARE

PCPs spend more than half their workday—nearly six hours each day—interacting with the EHR.¹However, estimates suggest PCPs would need to spend more than 20 hours a day on providing all the acute, chronic, and preventative care for a panel of 2,500 patients.²CHNw, an integrated healthcare system, is dedicated to continuous improvement and closing care gaps for the patients it serves.

REDUCING BURDENSOME DOCUMENTATION PROCESSES

中华人民共和国致力于确保患者获得适当的初级和预防性护理，并成功地实现以价值为基础的护理。尽管如此，EHR中繁琐的文档处理使得缩小护理差距和提高性能变得困难。有关护理差距的数据没有嵌入到护理点，这要求提供者和办公室工作人员花费宝贵的时间手动搜索电子病历，以找到感兴趣的数据。该组织需要一个解决方案，使其能够减轻其提供者和办公室员工的行政负担，帮助缩小护理差距，并提高基于价值的护理绩效。

DATA AND ANALYTICS HELP UNCOVER AND CLOSE CARE GAPS

CHNw leveraged the Health Catalyst® Data Operating System (DOS™) platform and a robust suite of analytics applications, including the Health Catalyst Embedded Care Gaps™ application, to make care gaps visible to providers within their workflow, decrease the administrative burden on care teams, and improve value-based care performance.

嵌入式医疗间隔应用程序是一个完全嵌入ehr的患者访问解决方案，由Health Catalyst MeasureAble™应用程序提供支持，包括一个世界级的规则引擎，在护理点为提供者提供量身定制的世界杯葡萄牙vs加纳即时走地患者信息。使用该应用程序，每次访问的议程都是自动化的，并预先填充可操作的程序订单，减少了提供商必须花费在搜索护理差距数据上的时间，并减少了提供商下订单和记录所提供的护理时必须执行的点击次数。当服务提供者在EHR中打开患者访问时，应用程序为他们提供每个患者护理间隙的自动决策支持，这样服务提供者可以以最小的努力准确地准备并高效地管理访问。

CHNw uses the analytics application to easily track and measure performance and reporting requirements year-round, assisting in closing care gaps and improving contract performance before measure deadlines.

RESULTS

CHNw leveraged Embedded Care Gaps to provide critical information to providers at the point of care. The organization has improved provider workflow, increased provider satisfaction, closed thousands of care gaps, and improved value-based care performance—all at a fraction of the cost that would have been required for EHR tool development.

Providers using the Embedded Care Gaps application closed more care gaps and generated more revenue than providers that weren’t using the application. Results from just ten percent of providers using the application include:

• >373K care gaps closedin just six months.
• 4Xvalue realization.

CHNw评估了嵌入式医疗空白对患者生活、医护人员工作流程和满意度的影响。在评估计划时，另一个需要考虑的因素是，相对于应用程序成本，从收入角度获得的好处。CHNw的估值实现了4倍的价值。

“In just six months, we realized 4X value from the Health Catalyst Embedded Care Gaps™ application.”

Patrick McGill, MD, Executive Vice President, Chief Transformation Officer, Community Health Network

WHAT’S NEXT

CHNw plans to expand the Embedded Care Gaps application to all its providers to ensure they have the information they need within their workflows to close care gaps and effectively and efficiently improve care quality and improve value-based contract performance.

REFERENCES

1. Arndt, B. G., et al. (2017). Tethered to the EHR: Primary care physician workload assessment using EHR event log data and time-motion observations.Annals of Family Medicine 15(5), 419-426. Retrieved fromhttps://www.annfammed.org/content/15/5/419.full
2. Altschuler, J.，等(2012)。以团队为基础的任务授权，为初级护理医生估计合理的患者人数。Annals of Family Medicine, 10(5), 396–400. Retrieved fromhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC3438206/

ADDITIONAL READING

• Close Gaps in Patient Care with the Health Catalyst Embedded Care Gaps™ Application
• Population Health Analytics Enables Improved Quality Increasing Revenue by Nearly $1M
• Comprehensive Heart Failure Improvements Lead to Reduced Readmissions, Mortality, and Costs
• Ambulatory Analytics Optimize Practice Management
• Consistent Improvement Methodology Accelerates Healthcare Outcomes